A few things to know.
Wi-Fi, the way the keys work, where to park, the local good places, and what to do if something needs a phone call. Skim it before you arrive — that's the idea.
Welcome
Our home — treat it with respect, and leave it as you find it.
This is our family's place and we love sharing it. Make yourself at home: use the kitchen, sit out on the terrace, stay up late on the promenade.
All we ask is that the next person walks in to the same place you did. Used something up? Just top it up.
Everything worth knowing is on this page. If anything's missing or broken, send a message — we'd rather know.
— Jamie
Arrival
Your keys — four on the ring:

- Front door, bottom lock — the long key with the black head.
- Front door, top lock — the long plain silver key.
- Gate — the silver key in the middle.
- Post box — the silver key on the right.
Stuck at the door? WhatsApp Jamie on +44 7711 131092.
- Address
- Calle del Río Nervión 65, 1º Derecha, 30710 Los Alcázares
- Google Maps
- Open in Google Maps
- Apple Maps
- Open in Apple Maps
- Floor
- 1º Derecha (1st floor, right)
- Parking
- Street parking, on the local roads
- Wi-Fi network
- Flexa_C5B7
- Wi-Fi password
- Xe7Dg9Bx
Looking after the place
The few things that trip people up. Two minutes now saves a broken aircon later.
Aircon
- Never set it below 22°C. It burns far more power and the room never actually gets colder than that anyway.
- Jamie & Zoe's room: the portable unit drains into a water bottle on the floor. Check it each day — when it's full, empty it into the sink and put the hose back in.
Windows
Layton & Jacob's room — don't open the window
The way the aircon has been fitted, opening that window will break the aircon. So please don't.
- ✅ Fine: open the little wooden shutters to let the light in.
- ❌ Never: turn the gold window handle. Not even a crack.


Blinds
The wooden blinds on the terrace doors work on a cord lock.

To raise:
- Start with the blind down.
- Hold both cords together and pull straight down — the blind lifts.
- At the height you want, swing the cords out to the side and let go. It locks in place.
To lower:
- Pull the cords gently down and back to the middle to release the lock, then let them slide up through your hand slowly. Don't let it drop.
Roller shutters
Every room has an outside roller shutter, worked from inside by the strap in the black box on the wall beside the window. Ease the strap out of the box to raise it; feed it back in slowly to lower it.

When you leave, every shutter goes all the way down — including the big one over the front terrace doors. It protects the doors from sun damage and keeps the place secure while it's empty.

Water
The water to the apartment is controlled by lever valves — the ones with a red (hot) or blue (cold) dot on the handle. There are several, in the kitchen and the bathrooms, so have a look round and get familiar with them when you arrive.

- Handle pointing down = water on.
- Handle horizontal = water off.
They'll be horizontal when you arrive — turn every one down to get water. Before you leave, turn them all back to horizontal. That turns off all the water to the apartment.
Robot vacuum
There's a robot for downstairs that hoovers and mops. Just WhatsApp Jamie when you'd like it run and we'll start it remotely.
Before you message: clear the floor (bags, shoes, cables) and leave the doors open — then it'll get round the whole ground floor in about an hour.

Bins
The bins are at the end of the street, on the main road. Take rubbish down whenever suits you — please don't let it build up in the apartment, especially in the heat.
If you're recycling: yellow is plastic and cans, blue is paper and card, the green igloo is glass.
Used it up? Top it up
Washing-up liquid, loo roll, dishwasher tablets — if you finish it, just replace it. No lists, no fuss. The next person walks in to a stocked place, same as you did.
House rules
Our home — treat it with respect, and leave it as you find it.
- Quiet inside after 11pm — the neighbours are close.
- No pets, please.
- Smoking only on the front terrace, with the doors shut.
- Aircon never below 22°C.
- Layton & Jacob's window stays shut — shutters only.
- Rubbish goes to the bins at the end of the street; don't let it build up inside.
- Used something up? Top it up before you go.
- Broken something? Tell us — it's fine, we'd just rather know.
Around
The ones we actually use.
Scored, with directions
Where we actually eat — best first, plus the early-bird deals worth knowing.
5 minutes, straight down to the Mar Menor
Tap for the quickest walking route from the door. You come out right by Buena Vista, the nearest beach bar — cold drink first, swim second. Calm, shallow water, good for kids.
Flat, as long as you like
Follow the Mar Menor in either direction — beach bars all the way along for a cold one on the way back.
About 25 minutes' drive
Proper old port city — the Roman Theatre, the marina, and Calle Mayor for a wander and lunch. Easily a whole day.
Shopping · about 35 minutes' drive
The big open-air shopping centre up the coast — Primark, Zara, the lot, plus plenty of places to eat.
About 5 min walk · Avenida Río Nalón (Plaza 525)
The big one for the weekly shop — on the same square as Tipsy Thistle and Madness Coffee. Tap for the walking route.
About 5 min walk · Calle Río Borines 60
Budget supermarket, just by Mercadona. Tap for the walking route.
About 15 min walk, 5 min drive · Av. de la Libertad
Good butcher, fish and bakery counters. Closed Sundays. Tap for the walking route.
About 15 min walk, 5 min drive · Avenida Cartagena 27
The usual Lidl. Tap for the walking route.
About 15 min walk · Av. de la Libertad, right next to World Kitchen
Handy for bits and bobs. Tap for the walking route to World Kitchen — it's right beside it.
Swimming pools
When the Mar Menor's too warm, too busy or too windy, the town's own pools are cheap and close.
Ola Azul — our favourite for families

A massive outdoor pool with a brilliant, relaxed vibe. Really cheap to get in, really cheap drinks at the bar — and you can bring your own food and snacks. Kids' area, shade, sun loungers and changing rooms.
- Summer season: 1 June – 15 September.
- Every day, 11:30–19:30.
- €3 adults, €2 children.
About 15–20 min walk, or 5 min drive. Gran Vía 63A · phone 968 17 12 52 · Walking route · Driving route · Google Maps
Punta Calera — outdoor Olympic pool

A big 50-metre outdoor pool with lanes, a grassy sunbathing area and a splash pool for little ones.
- Summer only — 1 July to the end of August (the centre's summer season; it can run into September — ring to check).
- Every day, 11:30–19:30.
- €3 per adult, per session (morning or afternoon). Ask at the desk for children's prices.
About 20 min walk, or 6 min drive. Calle Pintor Francisco Bayeu 60 · Walking route · Driving route · Google Maps
Punta Calera — indoor pool, spa & gym
Same site, open all year: heated indoor pool, spa and gym.
- Monday–Friday: 9:00–21:45
- Saturday: 9:00–22:00
- Sunday: 9:00–14:00
Phone 968 583 240 to check prices for a one-off visit.
Times are from the centre's published summer and weekly timetables — they can change on bank holidays, so ring ahead if you're making a special trip.
Emergencies
If it's serious, ring 112. For anything else, WhatsApp Jamie.
- General emergency
Police, fire, ambulance — single number across Spain.
- Nearest hospital
Hospital Los Arcos del Mar Menor
A&E (urgencias), about 10 minutes' drive towards San Javier. Tap for directions.
- Jamie
Checkout
The leaving routine — so the next person walks in to the same place you did.
- Beds: put fresh bedding on for the next people — or wash what you used and put it back on.
- Empty the fridge of anything that won't keep, and take all the rubbish to the bins at the end of the street, on the main road.
- Washing-up done and put away.
- Windows closed, terrace doors locked.
- All blinds fully down — including the roller shutter over the front terrace.
- Aircon off everywhere, and the bottle in Jamie & Zoe's room emptied.
- Water off — every red/blue valve in the kitchen and bathrooms turned to horizontal.
- Both front-door locks done, top and bottom.
Used something up? Top it up before you go.